This service catalog provides an exhaustive list of services offered by Instructional and Information Technology Services to the students, faculty, staff, and guests of Haverford College.
Each section below contains information about deliverables, contact points, processes, and prices (when applicable) for requesting a service.
Questions for these services may be directed to the IITS ProDesk at 610.896.1480 or email@example.com.
Licensing and concurrent use management for key academic software.
Kaspersky: Haverford's supported antivirus software.
Audio-visual equipment loans and rentals.
MozyPro: cloud based backup service for college owned desktop and laptop computers.
Google Calendar: part of the Google Apps for Education, a web-based calendar.
AT&T and Verzion cell phone plans paid for by individual departments and managed centrally.
Technology installed in the classroom to aid instructors and presenters.
Centralized computers configured for multiple users in a public setting.
Centralized computers configured for a classroom setting.
Google Contacts: part of the Google Apps for Education Suite, web-based contact repository.
Provides a website allowing users to search Haverford contact information for students, faculty, and staff.
Google E-mail: part of the Google Apps for Education, e-mail services for *@haverford.edu addresses.
A service utilized by Campus Safety to alert the community.
Raiser's Edge: a fundraising and donor management solution.
Kuali: the College's web-based financial system.
Admin System: legacy administrative data repository.
BiONiC: web-based system for registrar-related tasks.
Web-based core suite of applications provided by Google.
Username and password required to access nearly all Haverford managed information and technology systems.
Computer lab configured with media enriched software and devices for public use and teaching purposes.
Access to the Internet via Ethernet connection.
Access to the Internet via wireless connection.
Moodle: an online open-source learning platform.
Kaltura: a video streaming resource for used in conjunction with Moodle courses.
Panopto: recording software able to capture both screen display and presenter simultaneously.
Google Groups: a customizable *@haverford.edu email address functioning as a mailing list.
Mailman: a web portal for creating, joining, and moderating customizable *@lists.haverford.edu mailing lists.
HP Copiers with scanning, emailing, copying, and printing capabilities. Requires a PHAROS or OneCard account.
Printing to standard laser jet printers via the network.
Desktop and laptop computers configured and maintained for staff and faculty positions.
Lynda.com: a repository of externally produced online tutorials and training videos.
The IITS help desk managed by professional staff.
Printing via the network to high volume printers in public locations.
Active Directory services enabling authentication and authorization to various IITS systems and services.
Environmentally conscious removal and disposal of unwanted electronic equipment.
Google Drive: part of the Google Apps for Education Suite, an online repository for the creation, adaption, and collaboration of various types of documents.
Network storage maintained and secured by IITS.
Software offered at a discount for personal use as a benefit to faculty and staff.
Integrated within Google E-mail, quarantines suspicious and unwanted emails.
Audio-visual support and rentals for special events.
Turning Technologies Clicker System: handheld devices used for live polling of a class or audience.
Qualtrics: a web-based survey solution.
Google Forms: part of the Google Apps for Education Suite, an informal web-based survey solution.
Assistance for purchasing technology to ensure compliance of the minimum technical specifications for support.
Tandberg Video Teleconferencing Systems for secure video conferencing with other similar systems offsite.
The ability to access secure computing resources while offsite via an Internet connected device.