HaverApps FAQ
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- What is HaverApps?
- I don’t see all of my Google Apps in HaverApps, where are they?
- Will my email address change?
- Can I have a new email address?
- Can I keep my HaverApps account forever, just like a publicly available Google account?
- What about privacy?
- How do backups and file restorations happen with HaverApps?
- What are Google Labs?
- How much data storage space will I get with my HaverApps Account?
- Which languages are supported by HaverApps?
- Which browsers work best with HaverApps?
- Are training sessions available?
- I have more questions about HaverApps, whom should I contact?
HaverApps FAQ
HaverApps is Haverford’s implementation of the Google Apps Education Edition suite of collaborative tools.
I don’t see all of my Google Apps in HaverApps, where are they?
Though HaverApps does not currently have some apps you may be accustomed to using in Google Apps (like Groups and Wave), we look forward to rolling out these services to the community in the coming months.
No. Only the system that delivers your e-mail will change. You’ll continue to receive all your email at your current address.
Can I have a new email address?
Some users have asked if they can have a new email address once they move to HaverApps. For example, having Joe.User@haverford.edu instead of juser@haverford.edu. At this time, we cannot offer new account usernames, however we are investigating offering such usernames in the future.
Can I keep my HaverApps account forever, just like a publicly available Google account?
Unlike publicly available Google accounts, your HaverApps account will only be available to you while you are a member of the Haverford community. For students, your account will deleted after commencement (typically around November 1st). For staff and faculty, your account will typically continue to be available for a few weeks after your employment ends. Once your account is deleted, emails, documents, and other information stored in HaverApps cannot be restored. We will send you several notices about the deletion date and information on how to save your email and other important HaverApps data before we delete your account.
If you have concerns about storing your data with Google, you may find it helpful to read Google’s Privacy Policies: http://www.google.com/Intel/en/privacy.html and http://www.google.com/support/a/bin/answer.py?hl=en&answer=60762
How do backups and file restorations happen with HaverApps?
Haverford’s agreement with Google does not include provisions for data backup or file restoration. Email sent to trash is automatically deleted after 30 days. However, Google Docs does retain previous versions of documents and documents sent to trash remain there until explicitly deleted. After files and/or email are deleted from trash they cannot be restored.
Google Labs are prototype features you can enable in individual Google Apps. Google does not guarantee that these features will be supported or even available in the future. Google recommends that you do not store important information in Google Labs. You can see which labs are available for each Google App by clicking on the green erlenmeyer flask in the upper right corner of each app. To read more about Google Labs, see the Google Labs FAQ at: http://www.googlelabs.com/faq.html.
How much data storage space will I get with my HaverApps Account?
You may store up to 25 Gb of mail in Google Apps Gmail. If you exceed your quota, senders will receive a bounce message indicating that you have too much email saved in Gmail. Google Docs allows you to keep specific amounts of certain file types. Read the Google Docs File Size Limits Page for details. There is no file limit on Google Calendars.
Which languages are supported by HaverApps?
HaverApps supports many languages including Japanese and Arabic, but supported languages vary by individual Google application. To see which languages are currently supported and how to change the app interface to a different language, see the following pages or search Google using the terms “language” and your desired Google App.
Which browsers work best with HaverApps?
Google recommends that you use the most recent version or Firefox (Haverford’s supported browser), Internet Explorer, and Safari when using Google Apps.
Are training sessions available?
Yes! We will offer training sessions throughout the HaverApps rollout. Feel free to contact the ProDesk in the mean time for assistance with HaverApps.
I have more questions about HaverApps, whom should I contact?
Contact the ProDesk or feel free to check out the Google Apps Learning Center