Can I set up multiple computers on my home network and still use VPN from off-campus?
Yes. To set up multiple computers to connect through your broadband provider from off-campus requires a router. However, some routers are incompatible with our VPN software. The current version of Cisco’s VPN software available from this web site supports Apple’s Airport Basestation and Basestation Extreme. Please contact your computer support liaison at Haverford for additional information and suggestions.
Do I need to set up my off-campus computer with my broadband provider before trying to use VPN?
Yes. You must already have a broadband (DSL or cable modem) connection before using VPN.
I followed the instructions for Windows XP, but the VPN connection fails?
The VPN client in Windows XP won’t work with Fast User switching and may fail if the firewall is enabled. Make sure these features are turned off.
Does VPN version 4.9 and Intel Macs work with Comcast hi-speed internet?
Yes. Comcast subscribers are not impacted by this problem.
I have an Airport Extreme BaseStation and OS X. My VPN software says that the “remote peer” is terminated and I cannot get connected.
Some older versions of the VPN software did not work properly with the Apple basestation. Please upgrade to the current version available. This version is now compatible with the basestation.
How do I set the VPN Client to select just my preferred profile?
In the VPN Client window highlight the profile you want to make the default and select Set As Default Connection Entry from the Connection Entries menu.
Can I Minimize the VPN Client Window After I Connect without Causing the Connection to Terminate?
Yes. If you close the VPN Client window (the red bullet), the connection will disconnect, but you can minimize it (the yellow bullet) and keep the connection alive. If you want to have the window automatically minimized upon connection, click the Minimize on Connect box in the VPN Client/Preferences menu.
For additional help and information:
Faculty, Staff and Students: Contact the ProDesk, 204 Stokes, 610-896-1480.